Compare Pipedrive and Kasisto - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Pipedrive or Kasisto?

Kasisto is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Kasisto (89/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pipedrive Vs. Kasisto

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Kasisto: Meet KAI, our digital experience platform. KAI is proven to deliver digital experiences that surprise and delight millions of banking customers around the world.

Who is more expensive? Pipedrive or Kasisto?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Kasisto.

Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Kasisto accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software.

Bottom line: Kasisto is more expensive than Pipedrive.

Which software includes more/better features?

We've compared Pipedrive Vs. Kasisto based on some of the most important and required CRM features.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Kasisto: Chat, Customer Database, Customer Service, Customer Experience Management.

Target customer size

Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. and Kasisto's target customer size include: Small, medium and large size businesses.