Pipedrive Vs NetSuite CRM (May 2021)

Shlomi LaviShlomi Lavi / May 20, 2021

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Bottom Line: Which is Better - Pipedrive or NetSuite CRM?

NetSuite CRM is more expensive to implement (TCO) than Pipedrive, Pipedrive is rated higher (99/100) than NetSuite CRM (89/100). NetSuite CRM offers more features (13) to their users than Pipedrive (4).

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Pipedrive compares with NetSuite?

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who's more expensive? Pipedrive or NetSuite CRM+?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Pipedrive and NetSuite CRM+.

Pipedrive price starts at $12.50 per user/month , on a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. NetSuite CRM+ price starts at $129 per user/month , when comparing NetSuite CRM+ to their competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line:NetSuite CRM+ is more expensive than Pipedrive.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pipedrive Vs. NetSuite CRM based on some of the most important and required CRM features. Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center . NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.

Target customer size

Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. This CRM solution can cater to many businesses.

Pipedrive

ITQlick rating
(4.6/5)

starts at $12.50 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty.

NetSuite CRM

ITQlick rating
(3.9/5)

starts at $129 per user/month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused...

Categories: Homebuilder CRM, CRM, Banking CRM, Casino CRM, Customer Relationship Management.

Compare specifications

Compare features

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

NetSuite CRM+: 13 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing
Knowledge Base
Multi-Channel Marketing
Sales Automation
Sales Forecasting
Social Media Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Compare
NetSuite
ITQlick rating
3.9/5
Score
89/100
Pricing
7/10
License pricing
$129 per user/month
Functionality
28
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.