Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or Olark?
Olark is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Olark (91/100). Pipedrive offers users more features (4) than Olark (3). There is a clear winner in this case and it is Pipedrive!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Olark
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis.
We build slick software (and climb Redwoods)
Formally launched in August of 2009, we receiv...
Who is more expensive? Pipedrive or Olark?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Olark.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Pipedrive cost is around the same cost of Olark.
Which software includes more/better features?
We've compared Pipedrive Vs. Olark based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. Olark is suitable for startup marketers, small companies and companies providing online services.