Pipedrive Vs SERVICE MANAGER (Nov 2020)

Shlomi LaviShlomi Lavi / Nov 14, 2020

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

Pipedrive

ITQlick rating
(4.6/5)

starts at $12 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty.

SERVICE MANAGER

ITQlick rating
(3.6/5)

starts at $795 per license

SERVICE MANAGER is both a cloud-based as well as an on-premise field management solution that can also be used as a job costing solution by individuals as well as businesses. The solution helps in making sure t...

Categories: Billing & Invoicing, Call Center, Field Service - Pest Control, Field Service - Work Order, Inventory Management.

Compare specifications

Compare features

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

SERVICE MANAGER: 0 Features

We are working to collect the information

Bottom Line: Which is Better - Pipedrive or SERVICE MANAGER?

SERVICE MANAGER is more expensive to implement (TCO - Total Cost of Ownership) than Pipedrive, Pipedrive is rated higher (99/100) than SERVICE MANAGER (90/100). Pipedrive offers more features (4) to their users than SERVICE MANAGER (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Pipedrive compares with Bluelight Software?

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Bluelight Software: Bluelight Software provides Total Service and Inspection Solutions. With our software technology, we help organizations improve both service and inspection efficiency. The recognized leader of service and inspection solutions since 1986, Bluelight Software serves the Fire & Life Safety, Utilities, Electrical, Insurance, and Service industries....

Who's more expensive? Pipedrive or SERVICE MANAGER?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Pipedrive and SERVICE MANAGER.

Pipedrive price starts at $12 per user/month , on a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. SERVICE MANAGER price starts at $795 per license , when comparing SERVICE MANAGER to their competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line:SERVICE MANAGER is more expensive than Pipedrive.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pipedrive Vs. SERVICE MANAGER based on some of the most important and required CRM features. Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center . SERVICE MANAGER: We are still working to collect the list of features for SERVICE MANAGER.

Target customer size

Pipedrive is best for freelancers, mid-size businesses, not for profit organizations and small businesses. The software is a useful solution for businesses of all sizes hailing from a diverse range of types.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pipedrive
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
99/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
19
Compare
SERVICE
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.8/10
License pricing license pricing (if provided by the software vendor)
$795 per license
Functionality
7
Salesforce
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
98/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$25 per user/month
Functionality
28
Zoho
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
98/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
36
Review
Nimble
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
97/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$19 per user/month
Functionality
31
Review
Author
Shlomi Lavi - admin

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.