Pipedrive Vs Telax (Jul 2020)
Shlomi Lavi / Jul 06, 2020
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Telax
starts at $35 per user/month
Telax Hosted Call Center is a web-based contact center software that can offer users a cost effective and flexible customer service. It can reduce the costs and headaches of implementation, support and manageme...
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Pipedrive Specifications
| ITQlick Score: | 99/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Pipedrive |
| Company: | Pipedrive |
| Pricing: | starts at $12 per user/month |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Cloud |
| Links: | Pipedrive review, Pipedrive pricing, Pipedrive alternatives |
Telax Specifications
| ITQlick Score: | 89/100 |
|---|---|
| ITQlick Rating: | (4/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> Telax |
| Company: | Telax Hosted Call Center |
| Pricing: | starts at $35 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Telax review, Telax pricing, Telax alternatives |
Compare features
Pipedrive: 4 Features
Telax Hosted Call Center: 5 Features
Bottom Line: Which is Better - Pipedrive or Telax?
Telax is more expensive to implement (TCO - Total Cost of Ownership) than Pipedrive, Pipedrive is rated higher (99/100) than Telax (89/100). Telax offers more features (5) to their users than Pipedrive (4).
Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Pipedrive compares with Telax Hosted Call Center?
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Telax Hosted Call Center: Telax Hosted Call Center, provides the capabilities to create a world-class customer care and service desk operation. By leveraging cloud computing, Telax delivers an advanced contact center solution with more functionality than traditional hardware at a fraction of the cost. Telax clients get a customizable, easy-to-use solution that includes r...
Who's more expensive? Pipedrive or Telax Hosted Call Center?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Pipedrive and Telax Hosted Call Center.
Pipedrive price starts at $12 per user/month , on a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Telax Hosted Call Center price starts at $35 per user/month , when comparing Telax Hosted Call Center to their competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Pipedrive cost is around the same cost of Telax Hosted Call Center.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pipedrive Vs. Telax based on some of the most important and required CRM features. Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center . Telax Hosted Call Center: CRM with Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Real Time Reporting.
Target customer size
Pipedrive is best for freelancers, mid-size businesses, not for profit organizations and small businesses. Telax Hosted Call Center is best for medium size enterprises that are looking for a way to improve their contact center.
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.