Shlomi Lavi /
Mar 07, 2023
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Pipedrive or USAN IVR?
USAN IVR is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than USAN IVR (89/100). Pipedrive offers users more features (4) than USAN IVR (3). There is a clear winner in this case and it is Pipedrive!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. USAN INC
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
USAN INC: USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfolio of call center products gives users infinite flexibili...
Who is more expensive? Pipedrive or USAN IVR?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and USAN IVR.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. USAN IVR price starts at $1,000 per license , When comparing USAN IVR to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: USAN IVR is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Pipedrive Vs. USAN IVR based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
USAN IVR: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. and USAN IVR's target customer size include: Small business, Large business.