Compare Pipedrive and Zoho Contact - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Pipedrive or Zoho Contact?

Zoho Contact is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Zoho Contact (75/100). Pipedrive offers users more features (4) than Zoho Contact (3). There is a clear winner in this case and it is Pipedrive!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pipedrive Vs. Zoho

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Pipedrive or Zoho Contact Manager?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Zoho Contact Manager.

Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Zoho Contact Manager price starts at $15 per user/month , When comparing Zoho Contact Manager to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Pipedrive cost is around the same cost of Zoho Contact Manager.

Which software includes more/better features?

We've compared Pipedrive Vs. Zoho Contact based on some of the most important and required CRM features.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Zoho Contact Manager: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. and Zoho Contact Manager's target customer size include: Start up, Small business.