Pipeline Pilot is a cloud-based data analytics and simulation software that is specifically designed for scientists and scientific research. The software is used to automate the processes of analyzing and repor...
Compare PricingCompare Pipeline Pilot and Sales Service Cloud - Jun 2022
Compare Pricing
Shlomi Lavi / Jun 23, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn more by reading our advertiser disclosure.
Bottom Line: Which is Better - Pipeline Pilot or Sales Service Cloud?
Pipeline Pilot is more expensive to implement (TCO) than Sales Service Cloud, Pipeline Pilot is rated higher (87/100) than Sales Service Cloud (83/100). Sales Service Cloud offers more features (15) to their users than Pipeline Pilot (3).
Looking for the right Customer Service solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Accelrys compares with Salesforce.com?
Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who's more expensive? Pipeline Pilot or Sales Service Cloud?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Pipeline Pilot and Sales Service Cloud.
Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Pipeline Pilot is rated 4, which is lower than the average cost of Customer Service software. Sales Service Cloud price starts at $25 per user/month , when comparing Sales Service Cloud to their competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: Pipeline Pilot cost is around the same cost of Sales Service Cloud.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pipeline Pilot Vs. Sales Service Cloud based on some of the most important and required Customer Service features. Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support. Sales Service Cloud: Campaign Dashboard, Contact Management, Customer Service, Customer Support Tracking, Dashboards.
Target customer size
Pipeline Pilot's typical customers include: Small business, Medium business, Private use, Sales Service Cloud offers CRM solutions for companies of all sizes, small, mid-size and enterprise organizations.
Sales Service Cloud
ITQlick rating
starts at $25 per user/month
Sales Service Cloud is a customer service software that can help users to manage their customer service from any device, anytime, anywhere. Users can also include the one-touch service directly in their product...
Compare PricingCompare specifications
Pipeline Pilot Specifications
| ITQlick Score: | 87/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Pipeline Pilot |
| Company: | Accelrys |
| Typical customers: | Small business, Medium business, Private use |
| Platforms: | Desktop |
| Links: | Pipeline Pilot review, Pipeline Pilot pricing, Pipeline Pilot alternatives |
Sales Service Cloud Specifications
| ITQlick Score: | 83/100 |
|---|---|
| ITQlick Rating: | (4.2/5) |
| Pricing: | 4/10 - average cost |
| Category: | Customer Service -> Sales Service Cloud |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop, Cloud |
| Links: | Sales Service Cloud review, Sales Service Cloud pricing, Sales Service Cloud alternatives |
Compare features
Pipeline Pilot: 3 Features
Data Import/Export
Basic Reports
Online Customer Support
Sales Service Cloud: 15 Features
Campaign Dashboard
Contact Management
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Marketing Automation
Multi-Channel Marketing
Remote Access
Sales Automation
Sales Forecasting
Social Media
Automatic Lead Entry
Shared Contacts
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4
Review
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Sales Se...
ITQlick rating
4.2/5
Score
83/100
Pricing
4.2/10
License pricing
$25 per user/month
Functionality
43
Review
Compare
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Review
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Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Review
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Cisco We...
ITQlick rating
3.1/5
Score
85/100
Pricing
6.6/10
License pricing
$13.50 per user/month
Functionality
6
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.