Compare Pipelinedeals and Capsule CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - Pipelinedeals or Capsule CRM?

Pipelinedeals is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Pipelinedeals (88/100). Pipelinedeals offers users more features (4) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

PipelineDeals Vs. Cloudwork

PipelineDeals: We believe in hard work, honesty, and people-centered software. We see customer service as a starting point in everything we do. At the end of the day, both in sales and in business, it’s all about relationships. So, we invite you to get to know us. Our team has been developing, delivering, and zealously supporting the PipelineDeals sales CRM solu...

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Who is more expensive? Pipelinedeals or Capsule CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipelinedeals and Capsule CRM.

Pipelinedeals price starts at $25 per user/month , On a scale between 1 to 10 Pipelinedeals is rated 2, which is much lower than the average cost of CRM software. Capsule CRM price starts at $18 per user/month , When comparing Capsule CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Pipelinedeals cost is around the same cost of Capsule CRM.

Which software includes more/better features?

We've compared Pipelinedeals Vs. Capsule CRM based on some of the most important and required CRM features.

Pipelinedeals: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Over 3,000 companies from all over the world, including businesses of all sizes and types, use the software. Customers of the software mainly include small and medium businesses from different industrial backgrounds.

Pipelinedeals

ITQlick rating
(4.4/5)

starts at $25 per user/month

PipelineDeals is a customer relationship management solution for businesses of all sizes. It offers a variety of administrative, collaboration, marketing automation, and support features. The software w...

Categories: CRM, Casino CRM, Complaint Management, Customer Loyalty.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty, Help Desk.

Compare specifications

Compare features

Pipelinedeals: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pipelinedeals
ITQlick rating
4.4/5
Score
88/100
Pricing
2.8/10
License pricing
$25 per user/month
Functionality
16
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.