Compare Pipelinedeals and Oracle Service Cloud - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Pipelinedeals or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than Pipelinedeals, and Pipelinedeals is rated higher (88/100) than Oracle Service Cloud (83/100). Pipelinedeals offers users more features (4) than Oracle Service Cloud (3). There is a clear winner in this case and it is Pipelinedeals!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

PipelineDeals Vs. Oracle Corporation

PipelineDeals: We believe in hard work, honesty, and people-centered software. We see customer service as a starting point in everything we do. At the end of the day, both in sales and in business, it’s all about relationships. So, we invite you to get to know us. Our team has been developing, delivering, and zealously supporting the PipelineDeals sales CRM solu...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Pipelinedeals or RightNow CX?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipelinedeals and RightNow CX.

Pipelinedeals price starts at $25 per user/month , On a scale between 1 to 10 Pipelinedeals is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipelinedeals is rated 2, which is much lower than the average cost of CRM software.

Bottom line: RightNow CX is more expensive than Pipelinedeals.

Which software includes more/better features?

We've compared Pipelinedeals Vs. Oracle Service Cloud based on some of the most important and required CRM features.

Pipelinedeals: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

RightNow CX: Customer Service, Marketing Automation, Sales Automation.

Target customer size

Over 3,000 companies from all over the world, including businesses of all sizes and types, use the software. The software is a viable product for all business sizes and in a wide range of industries.

Pipelinedeals

ITQlick rating
(4.4/5)

starts at $25 per user/month

PipelineDeals is a customer relationship management solution for businesses of all sizes. It offers a variety of administrative, collaboration, marketing automation, and support features. The software w...

Categories: CRM, Casino CRM, Complaint Management, Customer Loyalty.

Oracle Service Cloud

ITQlick rating
(4.3/5)

RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...

Categories: CRM, Casino CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Pipelinedeals: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

RightNow CX: 3 Features

Customer Service
Marketing Automation
Sales Automation
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pipelinedeals
ITQlick rating
4.4/5
Score
88/100
Pricing
2.8/10
License pricing
$25 per user/month
Functionality
16
Compare
Oracle S...
ITQlick rating
4.3/5
Score
83/100
Pricing
10/10
License pricing
Pricing not available
Functionality
18
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.