Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipelinedeals or Symantec ServiceDesk?
Symantec ServiceDesk is more expensive to implement (TCO) than Pipelinedeals, and Pipelinedeals is rated higher (88/100) than Symantec ServiceDesk (75/100). Pipelinedeals offers users more features (4) than Symantec ServiceDesk (0). There is a clear winner in this case and it is Pipelinedeals!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PipelineDeals Vs. Symantec
PipelineDeals: We believe in hard work, honesty, and people-centered software.
We see customer service as a starting point in everything we do. At the end of the day, both in sales and in business, it’s all about relationships. So, we invite you to get to know us. Our team has been developing, delivering, and zealously supporting the PipelineDeals sales CRM solu...
Symantec: Symantec helps consumers and organizations secure and manage their information-driven world.
Symantec is a global leader in providing security, storage and systems management solutions to help our customers – from consumers and small businesses to the largest global organizations – secure and manage their information against more risks at more po...
Who is more expensive? Pipelinedeals or Symantec ServiceDesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipelinedeals and Symantec ServiceDesk.
Pipelinedeals price starts at $25 per user/month , On a scale between 1 to 10 Pipelinedeals is rated 2, which is much lower than the average cost of CRM software. Symantec ServiceDesk accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipelinedeals is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Symantec ServiceDesk is more expensive than Pipelinedeals.
Which software includes more/better features?
We've compared Pipelinedeals Vs. Symantec ServiceDesk based on some of the most important and required CRM features.
Pipelinedeals: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Symantec ServiceDesk: We are still working to collect the list of features for Symantec ServiceDesk.
Target customer size
Over 3,000 companies from all over the world, including businesses of all sizes and types,
use the software. and Symantec ServiceDesk's target customer size include: Small, medium and large size businesses.