Compare Pipelinedeals and Zendesk - Sep 2023
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Bottom Line: Which is Better - Pipelinedeals or Zendesk?
Pipelinedeals is more expensive to implement (TCO) than Zendesk, and Zendesk is rated higher (92/100) than Pipelinedeals (88/100). Zendesk offers users more features (23) than Pipelinedeals (4). There is a clear winner in this case and it is Zendesk!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
PipelineDeals Vs. Zendesk
PipelineDeals: We believe in hard work, honesty, and people-centered software. We see customer service as a starting point in everything we do. At the end of the day, both in sales and in business, it’s all about relationships. So, we invite you to get to know us. Our team has been developing, delivering, and zealously supporting the PipelineDeals sales CRM solu...
Zendesk: Zendesk is founded in Copenhagen, Denmark. Zendesk is the leading cloud-based customer service software solution. More than 20,000 companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.
Who is more expensive? Pipelinedeals or Zendesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipelinedeals and Zendesk.
Pipelinedeals price starts at $25 per user/month , On a scale between 1 to 10 Pipelinedeals is rated 2, which is much lower than the average cost of CRM software. Zendesk price starts at $49 per agent/month , When comparing Zendesk to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Pipelinedeals cost is around the same cost of Zendesk.
Which software includes more/better features?
We've compared Pipelinedeals Vs. Zendesk based on some of the most important and required CRM features.
Pipelinedeals: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Zendesk: Customer Survey, Email Integration, Knowledge Base/FAQ, Multi-Site Support, Rules/Workflows.
Target customer size
Over 3,000 companies from all over the world, including businesses of all sizes and types, use the software. Zendesk is the tool for any company, big or small, that has to deal with a certain number of customers on daily basis and needs an evolving platform to facilitate this process.
Compare specifications
Pipelinedeals Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Pipelinedeals review |
Company: | PipelineDeals |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Pipelinedeals review, Pipelinedeals pricing, Pipelinedeals alternatives |
Zendesk Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Zendesk review |
Company: | Zendesk |
Pricing: | starts at $49 per agent/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Zendesk review, Zendesk pricing, Zendesk alternatives |
Compare features
Pipelinedeals: 4 Features
Zendesk: 23 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.