Compare Planio and ChangeGear - Apr 2022

Shlomi LaviShlomi Lavi / Apr 17, 2022

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Bottom Line: Which is Better - Planio or ChangeGear?

ChangeGear is more expensive to implement (TCO) than Planio, and ChangeGear is rated higher (86/100) than Planio (78/100). Planio offers users more features (7) than ChangeGear (0).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Planio GmbH Vs. SunView Software, Inc.

Planio GmbH: Goodbye Chaos - Hello Project Success!nnPlanio is engineered to make your projects more successful and fun! You’ll immediately see improvements in your work, planning, and team collaboration. But don’t take our word for it... try it yourself, for free!

SunView Software, Inc.: SunView Software is a leading provider of IT Service Management software that enables companies to better track, manage and control their IT services and infrastructures. Based on the ITIL best practices framework, SunView’s ChangeGear products automate and streamline IT processes - allowing organizations to gain greater visibility into their IT in...

Who is more expensive? Planio or ChangeGear?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Planio and ChangeGear.

Planio price starts at $21.56 per month , On a scale between 1 to 10 Planio is rated 6, which is similar to the average cost of Issue Management software. ChangeGear price starts at $46 per user/month , When comparing ChangeGear to its competitors, the software is rated 6 - similar to the average Issue Management software cost.

Bottom line: Planio cost is around the same cost of ChangeGear.

Which software includes more/better features?

We've compared Planio Vs. ChangeGear based on some of the most important and required Issue Management features.

Planio: Basic Reports, Data Import/Export, Online Customer Support, Workflow, Issue Tracking, Task Management, Ticket Management.

ChangeGear: We are still working to collect the list of features for ChangeGear.

Target customer size

Customers of the software include businesses of all sizes, including large multi-national companies. The software is a useful solution for small and medium businesses as well as large enterprises.

Planio

ITQlick rating
(4.6/5)

starts at $21.56 per month

Planio is a web based project management solution for businesses of all sizes. Its capabilities include task management, resource management, collaboration, issue tracking, and others. The software was ...

Categories: Team Collaboration, Ticket Management, Bug Tracking, Field ticketing.

ChangeGear

ITQlick rating
(4.5/5)

starts at $46 per user/month

ChangeGear is an IT asset management solution for businesses of all sizes. It offers such capabilities as approval process control, event monitoring, help desk management, and others. The software was designed ...

Categories: Dashboards & KPIs, Complaint Management, Help Desk, Online CRM, Self-Service Portal.

Compare specifications

Compare features

Planio: 7 Features

Basic Reports
Data Import/Export
Online Customer Support
Workflow
Issue Tracking
Task Management
Ticket Management

ChangeGear: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Planio
ITQlick rating
4.6/5
Score
78/100
Pricing
6/10
License pricing
$21.56 per month
Functionality
18
Review
Compare
ChangeGear
ITQlick rating
4.5/5
Score
86/100
Pricing
6.8/10
License pricing
$46 per user/month
Functionality
9
USERSNAP
ITQlick rating
5/5
Score
90/100
Pricing
5.8/10
License pricing
$9 per 2 users/month
Functionality
3
MantisBT
ITQlick rating
4/5
Score
84/100
Pricing
2.2/10
License pricing
$4.95 per month
Functionality
15
SOSAFE
ITQlick rating
5/5
Score
82/100
Pricing
4/10
License pricing
Pricing not available
Functionality
10
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.