Compare Planio and ServiceMax - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Planio or ServiceMax?

ServiceMax is more expensive to implement (TCO) than Planio, and ServiceMax is rated higher (93/100) than Planio (78/100). Planio offers users more features (7) than ServiceMax (6).

Looking for the right Issue Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Planio GmbH Vs. ServiceMax

Planio GmbH: Goodbye Chaos - Hello Project Success!nnPlanio is engineered to make your projects more successful and fun! You’ll immediately see improvements in your work, planning, and team collaboration. But don’t take our word for it... try it yourself, for free!

ServiceMax: ServiceMax’s field service management software delivers the future of field service, today. The first and only complete suite of cloud-based, collaborative and mobile field service applications, ServiceMax gives companies unprecedented capabilities in field service to optimize operations and delight customers. Companies use the ServiceMax field ...

Who is more expensive? Planio or ServiceMax?

The real total cost of ownership (TCO) of Issue Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Planio and ServiceMax.

Planio price starts at $21.56 per month , On a scale between 1 to 10 Planio is rated 6, which is similar to the average cost of Issue Management software. ServiceMax price starts at $100 per user/month , When comparing ServiceMax to its competitors, the software is rated 8 - higher than the average Issue Management software cost.

Bottom line: ServiceMax is more expensive than Planio.

Which software includes more/better features?

We've compared Planio Vs. ServiceMax based on some of the most important and required Issue Management features.

Planio: Basic Reports, Data Import/Export, Online Customer Support, Workflow, Issue Tracking, Task Management, Ticket Management.

ServiceMax: Custom User Interface, Customizable Reports, Maintenance Management, Maintenance Scheduling, Real Estate Portfolio Management.

Target customer size

Customers of the software include businesses of all sizes, including large multi-national companies. ServiceMax is best for small and medium sized growing companies.