Shlomi Lavi / May 11, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
8x8 Contact Center is more expensive to implement (TCO) than PrimoDialler, and 8x8 Contact Center is rated higher (93/100) than PrimoDialler (70/100). 8x8 Contact Center offers users more features (14) than PrimoDialler (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Primo Dialler: We do not believe in ordinary. We like to go that little bit extra and design our solutions to be innovative and groundbreaking. The customer is at the forefront of everything we do and when we design a solution for you, we make sure that it meets precisely with your objectives and that it delivers on every level.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PrimoDialler and 8x8 Contact Center.
PrimoDialler price starts at $35 per month , On a scale between 1 to 10 PrimoDialler is rated 2, which is much lower than the average cost of Call Center software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: PrimoDialler cost is around the same cost of 8x8 Contact Center.
We've compared PrimoDialler Vs. 8x8 Contact Center based on some of the most important and required Call Center features.
PrimoDialler: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
PrimoDialler's typical customers include: SMBs, 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
starts at $35 per month
PrimoDialler is a growing cloud-based Call Center software, it is designed to support small and medium size call centers. PrimoDialler received a rating of 5 from ITQlick team. The software cost is considered a...
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare Pricing| ITQlick Score: | 70/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> PrimoDialler review |
| Company: | Primo Dialler |
| Pricing: | starts at $35 per month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | PrimoDialler review, PrimoDialler pricing, PrimoDialler alternatives |
| ITQlick Score: | 93/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Call Center -> 8x8 Contact Center review |
| Company: | 8x8, INC |
| Pricing: | starts at $15 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.