Shlomi Lavi /
Mar 28, 2022
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Bottom Line: Which is Better - ProBusinessTools or Zoho Support?
ProBusinessTools is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than ProBusinessTools (75/100). Zoho Support offers users more features (24) than ProBusinessTools (4). There is a clear winner in this case and it is Zoho Support!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Prosite Business Solutions Vs. Zoho
Prosite Business Solutions: We offer specialized services to help make your business run as smoothly and professionally as possible. Our experts will help your business grow to its fullest potential by providing you quality hosting, IT support, call center solutions and custom development. Give us a call today to find out how Prosite Business Solutions can put professional ba...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? ProBusinessTools or Zoho Support?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ProBusinessTools and Zoho Support.
ProBusinessTools price starts at $45 per user/month , On a scale between 1 to 10 ProBusinessTools is rated 6, which is similar to the average cost of Field Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: ProBusinessTools is more expensive than Zoho Support.
Which software includes more/better features?
We've compared ProBusinessTools Vs. Zoho Support based on some of the most important and required Field Service features.
ProBusinessTools: Call Center Management, Contact Management, Customer Service, Maintenance Scheduling.
Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.
Target customer size
ProBusinessTools is great for companies of all sizes starting from Fortune 500 companies to national brand retailers. Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.