Shlomi Lavi /
Dec 18, 2022
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Bottom Line: Which is Better - Copper or Oracle Service Cloud?
Oracle Service Cloud is more expensive to implement (TCO) than Copper, and Oracle Service Cloud is rated with the same score (83/100) as Copper (83/100). Oracle Service Cloud offers users more features (3) than Copper (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ProsperWorks Vs. Oracle Corporation
ProsperWorks: ProsperWorks is the world's first zero input CRM. Designed specifically for Google Apps, ProsperWorks helps companies sell more faster by identifying, organizing and tracking sales opportunities right in Gmail, Calendar and Google Drive. By removing the need for data entry, salespeople can focus on developing business and managers can finally have...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Copper or RightNow CX?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Copper and RightNow CX.
Copper price starts at $25 per user/month , On a scale between 1 to 10 ProsperWorks is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ProsperWorks is rated 2, which is much lower than the average cost of CRM software.
Bottom line: RightNow CX is more expensive than Copper.
Which software includes more/better features?
We've compared Copper Vs. Oracle Service Cloud based on some of the most important and required CRM features.
Copper: We are still working to collect the list of features for Copper.
RightNow CX: Customer Service, Marketing Automation, Sales Automation.
Target customer size
The software is a useful solution for small and medium businesses as well as large enterprises. The software is a viable product for all business sizes and in a wide range of industries.