Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Proxy Networks or Zoho Assist?
Proxy Networks is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than Proxy Networks (56/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Proxy Networks Vs. Zoho
Proxy Networks: Proxy Networks, Inc., formerly a division of Juniper Networks, Inc., has been a leading provider of innovative remote support software for more than 15 years. PROXY Pro remote desktop software includes: Remote access software tools to reach remote PCs anywhere, anytime; remote control software tools to resolve support issues quickly and collaborati...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
Who is more expensive? Proxy Networks or Zoho Assist?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Proxy Networks and Zoho Assist.
Proxy Networks price starts at $10 per user/month , On a scale between 1 to 10 Proxy Networks is rated 2, which is much lower than the average cost of Remote Support software. Zoho Assist price starts at $10 per technician/month , When comparing Zoho Assist to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Proxy Networks cost is around the same cost of Zoho Assist.
Which software includes more/better features?
We've compared Proxy Networks Vs. Zoho Assist based on some of the most important and required Remote Support features.
Proxy Networks: Data Import/Export, Basic Reports, Online Customer Support.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Proxy Networks's typical customers include: Small, medium and large size businesses, ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries.