Shlomi Lavi /
Dec 15, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - PRTG Network Monitor or e-ServiceSuite?
e-ServiceSuite is more expensive to implement (TCO) than PRTG Network Monitor, and PRTG Network Monitor is rated higher (84/100) than e-ServiceSuite (83/100). e-ServiceSuite offers users more features (3) than PRTG Network Monitor (0).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Paessler AG Vs. Buoyant Solutions, Inc.
Paessler AG: Paessler AG’s award winning PRTG Network Monitor is a powerful, affordable and easy-to-use Unified Monitoring solution. It is a highly flexible and generic software for monitoring IT infrastructure, already in use at enterprises and organizations of all sizes and industries. Over 150,000 IT administrators in more than 170 countries rely on PRTG and...
Buoyant Solutions, Inc.: Each of the applications integrated into our (BSM) solution suite provides important capabilities to fulfill critical IT service management needs and enhanced ability to meet internal IT controls and regulatory guidelines.
Who is more expensive? PRTG Network Monitor or e-ServiceSuite?
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PRTG Network Monitor and e-ServiceSuite.
PRTG Network Monitor price starts at $1,799 per license , On a scale between 1 to 10 PRTG Network Monitor is rated 2, which is much lower than the average cost of Network Monitoring software. e-ServiceSuite price starts at $59 per month , When comparing e-ServiceSuite to its competitors, the software is rated 6 - similar to the average Network Monitoring software cost.
Bottom line: e-ServiceSuite is more expensive than PRTG Network Monitor.
Which software includes more/better features?
We've compared PRTG Network Monitor Vs. e-ServiceSuite based on some of the most important and required Network Monitoring features.
PRTG Network Monitor: We are still working to collect the list of features for PRTG Network Monitor.
e-ServiceSuite: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management. and e-ServiceSuite's target customer size include: Small, medium and large size businesses.