Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - PRTG Network Monitor or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than PRTG Network Monitor, and SolarWinds Service Desk is rated higher (94/100) than PRTG Network Monitor (84/100). SolarWinds Service Desk offers users more features (18) than PRTG Network Monitor (0).
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Paessler AG Vs. Samanage
Paessler AG: Paessler AG’s award winning PRTG Network Monitor is a powerful, affordable and easy-to-use Unified Monitoring solution. It is a highly flexible and generic software for monitoring IT infrastructure, already in use at enterprises and organizations of all sizes and industries. Over 150,000 IT administrators in more than 170 countries rely on PRTG and...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? PRTG Network Monitor or SolarWinds?
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PRTG Network Monitor and SolarWinds.
PRTG Network Monitor price starts at $1,799 per license , On a scale between 1 to 10 PRTG Network Monitor is rated 2, which is much lower than the average cost of Network Monitoring software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Network Monitoring software cost.
Bottom line: SolarWinds is more expensive than PRTG Network Monitor.
Which software includes more/better features?
We've compared PRTG Network Monitor Vs. SolarWinds Service Desk based on some of the most important and required Network Monitoring features.
PRTG Network Monitor: We are still working to collect the list of features for PRTG Network Monitor.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.