Shlomi Lavi / Jun 30, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
TeamSupport is more expensive to implement (TCO) than PRTG Network Monitor, and TeamSupport is rated higher (87/100) than PRTG Network Monitor (84/100). TeamSupport offers users more features (15) than PRTG Network Monitor (0). There is a clear winner in this case and it is TeamSupport!
Looking for the right Network Monitoring solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Paessler AG: Paessler AG’s award winning PRTG Network Monitor is a powerful, affordable and easy-to-use Unified Monitoring solution. It is a highly flexible and generic software for monitoring IT infrastructure, already in use at enterprises and organizations of all sizes and industries. Over 150,000 IT administrators in more than 170 countries rely on PRTG and...
TeamSupport: We created our customer support software because as veterans of the technology industry, we know your pain. It wasn’t so long ago that we were working inside high tech and software companies as CEO, software developers, and customer support and Help Desk professionals. In the course of doing our jobs over many years, we watched in frustration as...
The real total cost of ownership (TCO) of Network Monitoring software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PRTG Network Monitor and TeamSupport.
PRTG Network Monitor price starts at $1,799 per license , On a scale between 1 to 10 PRTG Network Monitor is rated 2, which is much lower than the average cost of Network Monitoring software. TeamSupport price starts at $49 per agent/month , When comparing TeamSupport to its competitors, the software is rated 2 - much lower than the average Network Monitoring software cost.
Bottom line: PRTG Network Monitor cost is around the same cost of TeamSupport.
We've compared PRTG Network Monitor Vs. TeamSupport based on some of the most important and required Network Monitoring features.
PRTG Network Monitor: We are still working to collect the list of features for PRTG Network Monitor.
TeamSupport: Asset Management, Contract Management, Email Integration, Knowledge Base/FAQ, Multi-Site Support.
The typical customers who benefit from using this software are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of IT service management. This program is aimed at the companies that know their product, but are still eager to please those their clients.
starts at $1,799 per license
PRTG Network Monitor is a full-featured monitor which uses more than 200 sensor types for all the common network appliances and services. The sensors are any items you would want to monitor on a device. These i...
Compare Pricingstarts at $49 per agent/month
TeamSupport is a cloud-based customer service and help-desk solution which is designed for business to business. Some of its primary features include omnichannel support, task management, and SLA management.
PriceDemo| ITQlick Score: | 84/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Network Monitoring -> PRTG Network Monitor review |
| Company: | Paessler AG |
| Pricing: | starts at $1,799 per license |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile |
| Links: | PRTG Network Monitor review, PRTG Network Monitor pricing, PRTG Network Monitor alternatives |
| ITQlick Score: | 87/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> TeamSupport review |
| Company: | TeamSupport |
| Pricing: | starts at $49 per agent/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | TeamSupport review, TeamSupport pricing, TeamSupport alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.