Compare Puppet Enterprise and Autotask - Feb 2022

Shlomi LaviShlomi Lavi / Feb 11, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Puppet Enterprise or Autotask?

Autotask is more expensive to implement (TCO) than Puppet Enterprise, and Autotask is rated higher (75/100) than Puppet Enterprise (56/100). Both tools offer the same amount of features.

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Puppet Labs Vs. Autotask Corporation

Puppet Labs: Puppet Labs’ IT automation software enables system administrators to deliver the operational agility and efficiency of cloud computing at enterprise-class service levels, scaling from handfuls of nodes on-premise to tens of thousands in the cloud. Puppet powers thousands of companies, including Twitter, Yelp, eBay, Zynga, JP Morgan Chase, Bank of A...

Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...

Who is more expensive? Puppet Enterprise or Autotask?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Puppet Enterprise and Autotask.

Puppet Enterprise price starts at $2,450 per user/year , On a scale between 1 to 10 Puppet Enterprise is rated 4, which is lower than the average cost of IT Management software. Autotask price starts at $50 per month , When comparing Autotask to its competitors, the software is rated 6 - similar to the average IT Management software cost.

Bottom line: Autotask is more expensive than Puppet Enterprise.

Which software includes more/better features?

We've compared Puppet Enterprise Vs. Autotask based on some of the most important and required IT Management features.

Puppet Enterprise: Data Import/Export, Basic Reports, Online Customer Support.

Autotask: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Puppet Enterprise's typical customers include: Small, medium and large size businesses, and Autotask's target customer size include: Small, medium and large size businesses.

Puppet Enterprise

ITQlick rating
(4.8/5)

starts at $2,450 per user/year

Puppet Enterprise is a growing cloud-based System software, it is designed to support small, medium and large size business. Puppet Enterprise received a rating of 4.8 from ITQlick team. The software cost is co...

Categories: Systems Management.

Autotask

ITQlick rating
(3.2/5)

starts at $50 per month

Autotask is a growing cloud-based Customer Service software, it is designed to support small, medium and large size business. Autotask received a rating of 3.2 from ITQlick team. The software cost is considered...

Categories: Billing & Invoicing, Customer Service, Expense Management, Professional Services Automation.

Compare specifications

Compare features

Puppet Enterprise: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Autotask: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Puppet E...
ITQlick rating
4.8/5
Score
56/100
Pricing
5.6/10
License pricing
$2,450 per user/year
Functionality
4
Compare
Autotask
ITQlick rating
3.2/5
Score
75/100
Pricing
6.4/10
License pricing
$50 per month
Functionality
7
Crashplan
ITQlick rating
4.6/5
Score
89/100
Pricing
2.6/10
License pricing
$10 per month
Functionality
9
SevOne
ITQlick rating
4/5
Score
88/100
Pricing
5.2/10
License pricing
$2,995 per license
Functionality
3
Review
CA Servi...
ITQlick rating
3.3/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
13
Compare

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.