Shlomi Lavi /
Feb 11, 2022
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Bottom Line: Which is Better - Puppet Enterprise or Autotask?
Autotask is more expensive to implement (TCO) than Puppet Enterprise, and Autotask is rated higher (75/100) than Puppet Enterprise (56/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Puppet Labs Vs. Autotask Corporation
Puppet Labs: Puppet Labs’ IT automation software enables system administrators to deliver the operational agility and efficiency of cloud computing at enterprise-class service levels, scaling from handfuls of nodes on-premise to tens of thousands in the cloud. Puppet powers thousands of companies, including Twitter, Yelp, eBay, Zynga, JP Morgan Chase, Bank of A...
Autotask Corporation: Autotask Corporation provides the world's leading hosted IT business management software to streamline and optimize business processes for technology solution providers. The software integrates a broad range of critical business systems, including customer relationship management (CRM), service desk, contracts, tech scheduling, project managemen...
Who is more expensive? Puppet Enterprise or Autotask?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Puppet Enterprise and Autotask.
Puppet Enterprise price starts at $2,450 per user/year , On a scale between 1 to 10 Puppet Enterprise is rated 4, which is lower than the average cost of IT Management software. Autotask price starts at $50 per month , When comparing Autotask to its competitors, the software is rated 6 - similar to the average IT Management software cost.
Bottom line: Autotask is more expensive than Puppet Enterprise.
Which software includes more/better features?
We've compared Puppet Enterprise Vs. Autotask based on some of the most important and required IT Management features.
Puppet Enterprise: Data Import/Export, Basic Reports, Online Customer Support.
Autotask: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Puppet Enterprise's typical customers include: Small, medium and large size businesses, and Autotask's target customer size include: Small, medium and large size businesses.