Pure Chat Vs Chatra (Jul 2020)

Shlomi LaviShlomi Lavi / Jul 21, 2020

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Pure Chat

ITQlick rating
(4.6/5)

starts at $39 per month

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software wa...

Categories: Customer Success, Chat, Scheduling, Sales.

Chatra

ITQlick rating
(4.8/5)

starts at $15 per user/month

Chatra is a growing cloud-based CRM software, it is designed to support small, medium and large size business. Chatra received a rating of 4.8 from ITQlick team. The software cost is considered affordable (1.5...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management, Customer Loyalty.

Compare specifications

Chatra Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.8/5)
Pricing: 2/10 - low cost
Category: Chat -> Chatra
Company: Chatra
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Cloud
Links: Chatra review, Chatra pricing, Chatra alternatives

Compare features

Pure Chat: 0 Features

We are working to collect the list of features

Chatra: 0 Features

We are working to collect the information

Bottom Line: Which is Better - Pure Chat or Chatra?

Chatra is more expensive to implement (TCO - Total Cost of Ownership) than Pure Chat, Chatra is rated with the same score (90/100) as Pure Chat (90/100).

Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Pure Chat, Inc. compares with Chatra?

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.

Who's more expensive? Pure Chat or Chatra?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Pure Chat and Chatra.

Pure Chat price starts at $39 per month , on a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $15 per user/month , when comparing Chatra to their competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Pure Chat cost is around the same cost of Chatra.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pure Chat Vs. Chatra based on some of the most important and required Chat features. Pure Chat: We are still working to collect the list of features for Pure Chat. Chatra: We are still working to collect the list of features for Chatra.

Target customer size

The software is a most viable solution for small and medium sized businesses. and Chatra's target customer size include: Small, medium and large size businesses.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pure
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.8/10
License pricing license pricing (if provided by the software vendor)
$39 per month
Functionality
5
Review
Compare
Chatra
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3/10
License pricing license pricing (if provided by the software vendor)
$15 per user/month
Functionality
14
Review
Olark
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
91/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2.4/10
License pricing license pricing (if provided by the software vendor)
$12 per user/month
Functionality
5
Review
WhosOn
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
90/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$33 per license
Functionality
5
Review
BirdEye
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score
89/100
Pricing Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
8/10
License pricing license pricing (if provided by the software vendor)
$3,000 per year
Functionality
15
Author
Shlomi Lavi - admin

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.