Compare Pure Chat and Pipedrive - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Pure Chat or Pipedrive?

Pure Chat is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Pure Chat (90/100). Pipedrive offers users more features (4) than Pure Chat (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pure Chat, Inc. Vs. Pipedrive

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? Pure Chat or Pipedrive?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pure Chat and Pipedrive.

Pure Chat price starts at $39 per month , On a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Pure Chat cost is around the same cost of Pipedrive.

Which software includes more/better features?

We've compared Pure Chat Vs. Pipedrive based on some of the most important and required Chat features.

Pure Chat: We are still working to collect the list of features for Pure Chat.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The software is a most viable solution for small and medium sized businesses. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.