Pure Chat Vs Pipedrive (Jul 2020)

Pure Chat Vs. Pipedrive: Which is better?

Shlomi Lavi / Jul 21, 2020

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Looking for the right Chat solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuitive unlike other enterprise-focused chat software companies. Get started today for free! Since launching in 2012, small businesses have generated over 2.8 Million chats on the Pure Chat platform. In April 2015, Pure Chat secured $1.5M in seed funding to fuel growth. Pure Chat made with love by a group of highly caffeinated, nerf gun aficionados in sunny Scottsdale, AZ.

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managing sales. We have offices in San Francisco, CA and Tallinn, Estonia. And we are proud to be part of AngelPad alumni.

Pricing/cost comparison

The real cost of Chat software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Pure Chat TCO and Pipedrive total cost to help with the total cost of ownership calculation.

Pure Chat price Starting from $39 per month , on a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. Pipedrive price Starting from $12 per user/month , when comparing Pipedrive to their competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Pure Chat cost is around the same cost of Pipedrive.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Pure Chat Vs. Pipedrive based on some of the most important and required Chat features.
Pure Chat: We are still working to collect the list of features of Pure Chat. .
Pipedrive list of features include the following: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , .

Target customer size

The software is a most viable solution for small and medium sized businesses. Pipedrive is best for freelancers, mid-size businesses, not for profit organizations and small businesses.