Shlomi Lavi /
Mar 08, 2022
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Bottom Line: Which is Better - PushManager or Customer Thermometer?
Customer Thermometer is more expensive to implement (TCO) than PushManager, and Customer Thermometer is rated higher (97/100) than PushManager (52/100). Customer Thermometer offers users more features (7) than PushManager (3).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Ibelem seat Vs. Customer Thermometer
Ibelem seat: Founded in August 2001, is a subsidiary Ibelem mobility ITS Group , a group specializing in IT infrastructure, which includes nearly 1000 employees.
Partner of RIM since 2004, Ibelem is an expert in the integration and management of mobility solutions and deploys all associated services.
The company regularly expands its catalog products / serv...
Customer Thermometer: Before starting Customer Thermometer, we ran our own marketing agencies. Between us, we had over 100 clients; most were Fortune 500 and FTSE 350 companies.
We experienced the same problem. Once you get beyond about 20 staff it is impossible to handle the customers yourself. And that’s a really good thing.
You need to go and hire bright, enthu...
Who is more expensive? PushManager or Customer Thermometer?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PushManager and Customer Thermometer.
PushManager price starts at $29 per month , On a scale between 1 to 10 PushManager is rated 4, which is lower than the average cost of Customer Service software. Customer Thermometer price starts at $29 per month , When comparing Customer Thermometer to its competitors, the software is rated 4 - lower than the average Customer Service software cost.
Bottom line: PushManager cost is around the same cost of Customer Thermometer.
Which software includes more/better features?
We've compared PushManager Vs. Customer Thermometer based on some of the most important and required Customer Service features.
PushManager: Data Import/Export, Basic Reports, Online Customer Support.
Customer Thermometer: Contact Management, Customer Database, Customer Service, Customer Support Tracking, Sales Reports.
Target customer size
PushManager's typical customers include: Start up, Small business, Medium business, Large business, Customer Thermometer is ideal for different companies, big or small.