Q-Flow Appointment - Top Competitors (Jul 2022)

Shlomi Lavi / updated: Jul 13, 2022

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Q-Flow Appointment vs. Alternatives in 2023

Q-Flow is a professional services automation and business process management solution, and its leading alternatives in these categories include Accelo, BigTime, CloudBlue PSA, and Replicon Polaris PSA. Q-Flow is compared to its top competitors based on the following key criteria listed below:

• Cloud/On-premise: Q-Flow is a flexible, professional services automation solution with cloud and on-premise deployment options available. In comparison, Replicon Polaris PSA and all the top alternatives of Q-Flow are fully cloud-based professional services automation solutions.
• Cost: Qnomy, the vendor behind the Q-Flow product, does not disclose its pricing. Also, the software has no free trial or version available. In comparison, Accelo pricing starts at $24 per user per month (minimum of five users), Replicon Polaris PSA pricing starts at $29 per user per month, BigTime pricing starts at $10 per user per month (minimum of five users), and CloudBlue PSA pricing starts at $65 per user per month. Also, Accelo and BigTime have free trial offers.
• Customers/Industries: Q-Flow serves businesses across several industry verticals, including healthcare, banking & finance, education, government, telecommunications, etc. In comparison, all the top alternatives of Q-Flow serve professional service providers across several industries like finance, legal, etc. Also, CloudBlue PSA and Accelo serve managed service providers and software development companies.
• Functionality: Q-Flow is a comprehensive professional service automation platform, and it has several features, including customer flow management, self-service appointment scheduling, semi-automated and fully-automated customer messaging, etc. Compared to its top alternatives, Q-Flow does not have time tracking and billing features like BigTime, Replicon Polaris PSA, and Accelo. Also, only Accelo offers scheduling solutions like Q-Flow, and CloudBlue PSA has a service desk feature.
• Popularity: Q-Flow is the flagship product of the Qnomy brand, and it has over 1,000 installations worldwide and hundreds of customers, including leading brands like Orange Telecoms, Georgia State University, and Wake Forest Baptist Health. In comparison, BigTime serves over 2,000 professional service firms worldwide and recently raised $100 million in funding. Also, Accelo has thousands of customers globally.
• Scalability: Q-Flow is a highly scalable business process management solution capable of supporting midsize and large-scale organizations. In comparison, all the top alternatives of Q-Flow are equally scalable professional services automation solutions. Also, BigTime can support teams sized between five and five hundred members.
• Support: Clients that use Q-Flow can find support through the following customer support channels: email and phone. Compared to its top alternatives, Q-Flow does not have a live chat support channel like Accelo, BigTime, and Replicon Polaris PSA, a FAQ section and community like Accelo, and a knowledge base like BigTime and Accelo.