Shlomi Lavi /
Mar 11, 2022
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Bottom Line: Which is Better - Quantum Metric or Enterprise Feedback?
Enterprise Feedback is more expensive to implement (TCO) than Quantum Metric, and Enterprise Feedback is rated higher (92/100) than Quantum Metric (62/100). Enterprise Feedback offers users more features (3) than Quantum Metric (0).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Quantum Metric Vs. Verint
Quantum Metric: Have you ever tried to buy a product online and couldn't checkout? Quantum Metric fixes this.
Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to a...
Verint: ...
Who is more expensive? Quantum Metric or Enterprise Feedback Management?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Quantum Metric and Enterprise Feedback Management.
Quantum Metric price starts at $5,500 per license , On a scale between 1 to 10 Quantum Metric is rated 2, which is much lower than the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Quantum Metric is rated 2, which is much lower than the average cost of Customer Experience Management software.
Bottom line: Enterprise Feedback Management is more expensive than Quantum Metric.
Which software includes more/better features?
We've compared Quantum Metric Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.
Quantum Metric: We are still working to collect the list of features for Quantum Metric.
Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Quantum Metric's typical customers include: Medium and large size businesses, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.