Compare Quantum Metric and Enterprise Feedback - Mar 2022

Shlomi LaviShlomi Lavi / Mar 11, 2022

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Bottom Line: Which is Better - Quantum Metric or Enterprise Feedback?

Enterprise Feedback is more expensive to implement (TCO) than Quantum Metric, and Enterprise Feedback is rated higher (92/100) than Quantum Metric (62/100). Enterprise Feedback offers users more features (3) than Quantum Metric (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Quantum Metric Vs. Verint

Quantum Metric: Have you ever tried to buy a product online and couldn't checkout? Quantum Metric fixes this. Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to a...

Verint: ...

Who is more expensive? Quantum Metric or Enterprise Feedback Management?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Quantum Metric and Enterprise Feedback Management.

Quantum Metric price starts at $5,500 per license , On a scale between 1 to 10 Quantum Metric is rated 2, which is much lower than the average cost of Customer Experience Management software. Enterprise Feedback Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Quantum Metric is rated 2, which is much lower than the average cost of Customer Experience Management software.

Bottom line: Enterprise Feedback Management is more expensive than Quantum Metric.

Which software includes more/better features?

We've compared Quantum Metric Vs. Enterprise Feedback based on some of the most important and required Customer Experience Management features.

Quantum Metric: We are still working to collect the list of features for Quantum Metric.

Enterprise Feedback Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Quantum Metric's typical customers include: Medium and large size businesses, and Enterprise Feedback Management's target customer size include: Small, medium and large size businesses.



Quantum Metric

ITQlick rating
(4.4/5)

starts at $5,500 per license

Quantum Metric is a trending cloud-based BI software, it is designed to support medium and large size business. Quantum Metric received a rating of 4.4 from ITQlick team. The software cost is considered afforda...

Categories: BI & Analytics, Data Analysis Tools, Data analysis, Application Development.

Enterprise Feedback

ITQlick rating
(3.2/5)

Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.

Categories: Survey Software.

Compare specifications

Compare features

Quantum Metric: 0 Features

We are working to collect the list of features

Enterprise Feedback Management: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Quantum ...
ITQlick rating
4.4/5
Score
62/100
Pricing
3/10
License pricing
$5,500 per license
Functionality
11
Compare
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.