Shlomi Lavi /
Jul 18, 2022
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Bottom Line: Which is Better - Quantum Metric or FullStory?
Quantum Metric is more expensive to implement (TCO) than FullStory, and FullStory is rated higher (82/100) than Quantum Metric (62/100). FullStory offers users more features (3) than Quantum Metric (0). There is a clear winner in this case and it is FullStory!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Quantum Metric Vs. FullStory
Quantum Metric: Have you ever tried to buy a product online and couldn't checkout? Quantum Metric fixes this.
Quantum Metric simplifies discovery of digital customer struggle. With the unique perspective of quantifying revenue impact, Quantum Metric helps enterprises identify and prioritize customer experience improvements. Applying Machine Intelligence to a...
FullStory: FullStory records and reproduces real user experiences on your site helping you support customers, boost conversions, and debug faster.
Who is more expensive? Quantum Metric or FullStory?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Quantum Metric and FullStory.
Quantum Metric price starts at $5,500 per license , On a scale between 1 to 10 Quantum Metric is rated 2, which is much lower than the average cost of Customer Experience Management software. FullStory price starts at $899 per license , When comparing FullStory to its competitors, the software is rated 2 - much lower than the average Customer Experience Management software cost.
Bottom line: Quantum Metric cost is around the same cost of FullStory.
Which software includes more/better features?
We've compared Quantum Metric Vs. FullStory based on some of the most important and required Customer Experience Management features.
Quantum Metric: We are still working to collect the list of features for Quantum Metric.
FullStory: Dashboard, Data Analysis Tools, Data analysis.
Target customer size
Quantum Metric's typical customers include: Medium and large size businesses, and FullStory's target customer size include: Small, medium and large size businesses.