Compare QuestBack Enterprise Feedback and Pipedrive - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - QuestBack Enterprise Feedback or Pipedrive?

QuestBack Enterprise Feedback is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than QuestBack Enterprise Feedback (81/100). QuestBack Enterprise Feedback offers users more features (6) than Pipedrive (4).

Looking for the right Feedback Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

QuestBack Vs. Pipedrive

QuestBack: QuestBack.com has created this Privacy Statement to demonstrate our dedication towards securing our site and to protect our customers against any dissemination of information. Information collection and use Any information stored on our site is treated as confidential and not given away or sold to anyone. All information is stored strictly secure...

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Who is more expensive? QuestBack Enterprise Feedback or Pipedrive?

The real total cost of ownership (TCO) of Feedback Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QuestBack Enterprise Feedback and Pipedrive.

QuestBack Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 QuestBack Enterprise Feedback is rated 6, which is similar to the average cost of Feedback Management software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Feedback Management software cost.

Bottom line: QuestBack Enterprise Feedback is more expensive than Pipedrive.

Which software includes more/better features?

We've compared QuestBack Enterprise Feedback Vs. Pipedrive based on some of the most important and required Feedback Management features.

QuestBack Enterprise Feedback: Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Social Media.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

QuestBack Enterprise Feedback is perfect for mid-size companies and large enterprises and can also help companies from iconic global enterprises to disruptive start-ups to get feedback from both employees and customers. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.

QuestBack Enterprise Feedback

ITQlick rating
(2.8/5)

QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...

Categories: CRM, Banking CRM, Casino CRM, Complaint Management.

Pipedrive

ITQlick rating
(4.6/5)

starts at $9.90 per user/month

Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...

Categories: Casino CRM, Channel Management, Customer Relationship Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

QuestBack Enterprise Feedback: 6 Features

Customer Database
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Social Media

Pipedrive: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
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4.6/5
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99/100
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2/10
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Checkster
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License pricing
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Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.