QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...
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QuestBack Enterprise Feedback is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than QuestBack Enterprise Feedback (81/100). Salesforce CRM offers users more features (21) than QuestBack Enterprise Feedback (6). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right Feedback Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
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Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
The real total cost of ownership (TCO) of Feedback Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QuestBack Enterprise Feedback and Salesforce.
QuestBack Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 QuestBack Enterprise Feedback is rated 6, which is similar to the average cost of Feedback Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Feedback Management software cost.
Bottom line: QuestBack Enterprise Feedback is more expensive than Salesforce.
We've compared QuestBack Enterprise Feedback Vs. Salesforce CRM based on some of the most important and required Feedback Management features.
QuestBack Enterprise Feedback: Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Social Media.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
QuestBack Enterprise Feedback is perfect for mid-size companies and large enterprises and can also help companies from iconic global enterprises to disruptive start-ups to get feedback from both employees and customers. Salesforce is optimal for people as well as companies.
QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...
Compare Pricingstarts at $25 per user/month
Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Feedback Management -> QuestBack Enterprise Feedback review |
Company: | QuestBack |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | QuestBack Enterprise Feedback review, QuestBack Enterprise Feedback pricing, QuestBack Enterprise Feedback alternatives |
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.