starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
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Calabrio One Suite is more expensive to implement (TCO) than QueueMetrics, and QueueMetrics is rated higher (85/100) than Calabrio One Suite (81/100). QueueMetrics offers users more features (5) than Calabrio One Suite (0). There is a clear winner in this case and it is QueueMetrics!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Loway: Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.
Calabrio, Inc: Calabrio provides call center workforce optimization software that’s easy to implement, use and maintain. Calabrio One™, a unique Web 2.0-based software suite, makes it easier to get call recording, quality management, workforce management, speech analytics, performance management and customer interaction working together for increased value. Solut...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QueueMetrics and Calabrio One Suite.
QueueMetrics price starts at $500 per year , On a scale between 1 to 10 QueueMetrics is rated 2, which is much lower than the average cost of Call Center software. Calabrio One Suite price starts at $295 per license , When comparing Calabrio One Suite to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: Calabrio One Suite is more expensive than QueueMetrics.
We've compared QueueMetrics Vs. Calabrio One Suite based on some of the most important and required Call Center features.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Calabrio One Suite: We are still working to collect the list of features for Calabrio One Suite.
QueueMetrics's typical customers include: Large business, and Calabrio One Suite's target customer size include: Medium and large size businesses.
starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
Compare Pricingstarts at $295 per license
Calabrio One Suite is a complete unified Call Center Workforce Optimization software solution hosted as cloud-based, on-premise or through a Hybrid environment. The solution offers call recording, workforce man...
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> QueueMetrics review |
Company: | Loway |
Pricing: | starts at $500 per year |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | QueueMetrics review, QueueMetrics pricing, QueueMetrics alternatives |
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> Calabrio One Suite review |
Company: | Calabrio, Inc |
Pricing: | starts at $295 per license |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Calabrio One Suite review, Calabrio One Suite pricing, Calabrio One Suite alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.