starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
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Call Box is more expensive to implement (TCO) than QueueMetrics, and QueueMetrics is rated higher (85/100) than Call Box (77/100). QueueMetrics offers users more features (5) than Call Box (0). There is a clear winner in this case and it is QueueMetrics!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Loway: Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.
Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QueueMetrics and Call Box.
QueueMetrics price starts at $500 per year , On a scale between 1 to 10 QueueMetrics is rated 2, which is much lower than the average cost of Call Center software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 QueueMetrics is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Call Box is more expensive than QueueMetrics.
We've compared QueueMetrics Vs. Call Box based on some of the most important and required Call Center features.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Call Box: We are still working to collect the list of features for Call Box.
QueueMetrics's typical customers include: Large business, and Call Box's target customer size include: Start up, Small business, Medium business, Large business.
starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
Compare Pricing
Call Box is a leading cloud-based CRM software, it is designed to support small, medium and large size business. Call Box received a rating of 3.3 from ITQlick team. The software cost is considered average (3....
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> QueueMetrics review |
Company: | Loway |
Pricing: | starts at $500 per year |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | QueueMetrics review, QueueMetrics pricing, QueueMetrics alternatives |
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Call Box review |
Company: | Call Box |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Mobile, Cloud |
Links: | Call Box review, Call Box pricing, Call Box alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.