starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
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TouchStar Dialler is more expensive to implement (TCO) than QueueMetrics, and QueueMetrics is rated higher (85/100) than TouchStar Dialler (25/100). QueueMetrics offers users more features (5) than TouchStar Dialler (0). There is a clear winner in this case and it is QueueMetrics!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Loway: Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.
Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QueueMetrics and TouchStar Dialler.
QueueMetrics price starts at $500 per year , On a scale between 1 to 10 QueueMetrics is rated 2, which is much lower than the average cost of Call Center software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 QueueMetrics is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: QueueMetrics cost is around the same cost of TouchStar Dialler.
We've compared QueueMetrics Vs. TouchStar Dialler based on some of the most important and required Call Center features.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.
QueueMetrics's typical customers include: Large business, and TouchStar Dialler's target customer size include: SMBs.
starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
Compare Pricing
TouchStar Dialer is a predictive dialer software that provides detailed management information which will allow contact center staff to easily assess data that is performing in real time. TouchStar Dialer has i...
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> QueueMetrics review |
Company: | Loway |
Pricing: | starts at $500 per year |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | QueueMetrics review, QueueMetrics pricing, QueueMetrics alternatives |
ITQlick Score: | 25/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> TouchStar Dialler review |
Company: | Daviker Group |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | TouchStar Dialler review, TouchStar Dialler pricing, TouchStar Dialler alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.