Compare Radian6 and Conversocial - Aug 2022

Shlomi LaviShlomi Lavi / Aug 02, 2022

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Bottom Line: Which is Better - Radian6 or Conversocial?

Conversocial is more expensive to implement (TCO) than Radian6, and Radian6 is rated higher (92/100) than Conversocial (81/100). Radian6 offers users more features (5) than Conversocial (4). There is a clear winner in this case and it is Radian6!

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Conversocial

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Conversocial: Headquartered in New York and London, Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel. Conversocial’s software and expertise has helped more than 150 of the biggest global companies implement their social customer service operations, including American Greetings, Barclaycard,...

Who is more expensive? Radian6 or Conversocial?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Radian6 and Conversocial.

Radian6 price starts at $1,000 per organization/month , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software. Conversocial accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software.

Bottom line: Radian6 cost is around the same cost of Conversocial.

Which software includes more/better features?

We've compared Radian6 Vs. Conversocial based on some of the most important and required Social Media Management features.

Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.

Conversocial: Business Content Sharing, Facebook Integration, Global Content Library, Twitter Integration.

Target customer size

Radian6 is proves to be an efficient tool for all business organizations. Conversocialis suitable for midsize and large industries related to telecom, online shopping and retail and agencies.

Radian6

ITQlick rating
(3.4/5)

starts at $1,000 per organization/month

Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.

Categories: Social Media, Customer Care, Monitoring.

Conversocial

ITQlick rating
(4.6/5)

Conversocial is a social customer service solution that can help users to integrate social media into their contact center for providing top notch social customer service. The social customer service platform i...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Healthcare CRM.

Compare specifications

Compare features

Radian6: 5 Features

Business Content Sharing
Publishing Social Content
Social Analytics
Social Customer Care
Social Sales

Conversocial: 4 Features

Business Content Sharing
Facebook Integration
Global Content Library
Twitter Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Compare
Conversocial
ITQlick rating
4.6/5
Score
81/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
16
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8
SocialRank
ITQlick rating
3.4/5
Score
91/100
Pricing
3/10
License pricing
$199 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.