starts at $600 per license
Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.
Radian6 Vs Salesforce CRM (Jan 2021)
Shlomi Lavi / Jan 05, 2021
We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.
Bottom Line: Which is Better - Radian6 or Salesforce CRM?
Radian6 is more expensive to implement (TCO) than Salesforce CRM, Salesforce CRM is rated higher (98/100) than Radian6 (92/100). Salesforce CRM offers more features (21) to their users than Radian6 (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right Social Media Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Salesforce.com compares with Salesforce.com?
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who's more expensive? Radian6 or Salesforce?
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Radian6 and Salesforce.
Radian6 price starts at $600 per license , on a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software. Salesforce price starts at $25 per user/month , when comparing Salesforce to their competitors, the software is rated 2 - much lower than the average Social Media Management software cost.
Bottom line: Radian6 is more expensive than Salesforce.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Radian6 Vs. Salesforce CRM based on some of the most important and required Social Media Management features. Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales. Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Radian6 is proves to be an efficient tool for all business organizations. Salesforce is ideal for individuals as well as companies.
Salesforce CRM
ITQlick rating
starts at $25 per user/month
Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...
PriceDemoCompare specifications
Radian6 Specifications
| ITQlick Score: | 92/100 |
|---|---|
| ITQlick Rating: | (3.4/5) |
| Pricing: | 4/10 - average cost |
| Category: | Social Media Management -> Radian6 |
| Company: | Salesforce.com |
| Pricing: | starts at $600 per license |
| Typical customers: | Start up, Small business, Medium business, Large business |
| Platforms: | Desktop |
| Links: | Radian6 review, Radian6 pricing, Radian6 alternatives |
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
|---|---|
| ITQlick Rating: | (4.4/5) |
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Compare features
Radian6: 5 Features
Business Content Sharing
Publishing Social Content
Social Analytics
Social Customer Care
Social Sales
Salesforce: 21 Features
Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing
ITQlick rating
ITQlick score
Pricing score
License pricing
Functionality score
Software review
Compare
Radian6
Score
92/100
Pricing
4.8/10
License pricing
$600 per license
Functionality
8
Review
Compare
Salesforce
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Review
Compare
Televerde
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Review
Compare
Adobe
Score
91/100
Pricing
5.4/10
License pricing
$50 per user/month
Functionality
8
Review
Compare
SocialRank
Score
91/100
Pricing
3/10
License pricing
$24 per month
Functionality
3
Review
Compare
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.