Compare Radian6 and ServeSmart - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Radian6 or ServeSmart?

Radian6 is more expensive to implement (TCO) than ServeSmart, and Radian6 is rated higher (92/100) than ServeSmart (81/100). Radian6 offers users more features (5) than ServeSmart (0).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. MaFoi Group company

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

MaFoi Group company: Ma Foi combines research, cutting-edge engagement products, and the power of big data technology to help you master the science of happy customers… attracting more customers and retaining them for life.

Who is more expensive? Radian6 or ServeSmart?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Radian6 and ServeSmart.

Radian6 price starts at $1,000 per organization/month , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software. ServeSmart price starts at $42 per user/month , When comparing ServeSmart to its competitors, the software is rated 4 - lower than the average Social Media Management software cost.

Bottom line: Radian6 cost is around the same cost of ServeSmart.

Which software includes more/better features?

We've compared Radian6 Vs. ServeSmart based on some of the most important and required Social Media Management features.

Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.

ServeSmart: We are still working to collect the list of features for ServeSmart.

Target customer size

Radian6 is proves to be an efficient tool for all business organizations. Those who are in small and medium-sized businesses can fully benefit from ServeSmart software.