Compare Radian6 and Higherlogic - Dec 2022

Shlomi LaviShlomi Lavi / Dec 16, 2022

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Bottom Line: Which is Better - Radian6 or Higherlogic?

Higherlogic is more expensive to implement (TCO) than Radian6, and Radian6 is rated higher (92/100) than Higherlogic (83/100). Higherlogic offers users more features (8) than Radian6 (5).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Socious

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Socious: Socious holds monthly web-based trainings for partners and customers to equip them with the skills to get the most out of the Socious system. We hold semi-annual in-person training at our Phoenix headquarters for partners to get more in-depth training and one-on-one time with Socious resources.

Who is more expensive? Radian6 or Socious Online Community?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Radian6 and Socious Online Community.

Radian6 price starts at $1,000 per organization/month , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software. Socious Online Community accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Radian6 is rated 4, which is lower than the average cost of Social Media Management software.

Bottom line: Socious Online Community is more expensive than Radian6.

Which software includes more/better features?

We've compared Radian6 Vs. Higherlogic based on some of the most important and required Social Media Management features.

Radian6: Business Content Sharing, Publishing Social Content, Social Analytics, Social Customer Care, Social Sales.

Socious Online Community: Billing/Invoicing, Contact Management, Customer Database, Customer Service, Email Marketing.

Target customer size

Radian6 is proves to be an efficient tool for all business organizations. Higherlogic is best for mid-size and large companies and also for membership organizations like associations.



Radian6

ITQlick rating
(3.4/5)

starts at $1,000 per organization/month

Radian6 is a cloud-based social media monitoring & analysis that offers automated tracking of conversations across various online channels from websites to social media.

Categories: Social Media, Customer Care, Monitoring.

Higherlogic

ITQlick rating
(4.7/5)

Socious Online Community is an online community software that can differentiate your organization, improve employee productivity and increase customer loyalty with its features. The software ensures better rela...

Categories: Payment Processing, Document Management, Help Desk, Team Collaboration, Online Community.

Compare specifications

Compare features

Radian6: 5 Features

Business Content Sharing
Publishing Social Content
Social Analytics
Social Customer Care
Social Sales

Socious Online Community: 8 Features

Billing/Invoicing
Contact Management
Customer Database
Customer Service
Email Marketing
Marketing Automation
Social Media
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Radian6
ITQlick rating
3.4/5
Score
92/100
Pricing
4.8/10
License pricing
$1,000 per organization/month
Functionality
8
Compare
Higherlo...
ITQlick rating
4.7/5
Score
83/100
Pricing
10/10
License pricing
Pricing not available
Functionality
22
Televerde
ITQlick rating
5/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
3
Adobe So...
ITQlick rating
3.5/5
Score
91/100
Pricing
5.4/10
License pricing
$52.99 per month
Functionality
8
SocialRank
ITQlick rating
3.4/5
Score
91/100
Pricing
3/10
License pricing
$199 per year
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.