Compare Re:plain and Olark - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Re:plain or Olark?

Re:plain is more expensive to implement (TCO) than Olark, and Olark is rated higher (91/100) than Re:plain (61/100). Olark offers users more features (3) than Re:plain (0). There is a clear winner in this case and it is Olark!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Re:plain Vs. Olark

Re:plain: We bring your clients closer to you as well as bring your business closer to your clients by connecting you directly with your Facebook Messenger or Telegram. We increase the effectiveness of your business by making your communications more human and simple.

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

Who is more expensive? Re:plain or Olark?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Re:plain and Olark.

Re:plain accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Re:plain is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Re:plain cost is around the same cost of Olark.

Which software includes more/better features?

We've compared Re:plain Vs. Olark based on some of the most important and required Chat features.

Re:plain: We are still working to collect the list of features for Re:plain.

Olark: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Re:plain's typical customers include: Start up, Small business, Medium business, Large business, Olark is suitable for startup marketers, small companies and companies providing online services.