Compare ReadyTalk and SAP CRM: Web Channel - Jun 2022

Shlomi LaviShlomi Lavi / Jun 16, 2022

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Bottom Line: Which is Better - ReadyTalk or SAP CRM: Web Channel?

SAP CRM: Web Channel is more expensive to implement (TCO) than ReadyTalk, and ReadyTalk is rated higher (83/100) than SAP CRM: Web Channel (57/100). ReadyTalk offers users more features (5) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is ReadyTalk!

Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ReadyTalk Vs. SAP

ReadyTalk: Hosting a webinar shouldn’t be rocket science. Audio and web conferences aren’t brain surgery. And, customer care shouldn’t include a system of beeps and prompts. Technology should be user friendly, reliable and supported by a team of professionals, which is exactly what ReadyTalk delivers. From small virtual meetings to large webinars, ReadyTalk...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? ReadyTalk or SAP CRM: Web Channel?

The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ReadyTalk and SAP CRM: Web Channel.

ReadyTalk price starts at $12 per user/month , On a scale between 1 to 10 ReadyTalk is rated 2, which is much lower than the average cost of Team Collaboration software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ReadyTalk is rated 2, which is much lower than the average cost of Team Collaboration software.

Bottom line: SAP CRM: Web Channel is more expensive than ReadyTalk.

Which software includes more/better features?

We've compared ReadyTalk Vs. SAP CRM: Web Channel based on some of the most important and required Team Collaboration features.

ReadyTalk: Basic Reports, Chat, Data Import/Export, Online Customer Support, VoIP.

SAP CRM: Web Channel: Customer Service, Collaboration Center .

Target customer size

ReadyTalk's typical customers include: Small, medium and large size businesses, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.

ReadyTalk

ITQlick rating
(4.3/5)

starts at $12 per user/month

ReadyTalk is a team collaboration software designed as a full-stack solution for cloud communications. Users of this software can also set up meetings with collaborative audio and videos, and it supports webina...

Categories: Business Phone Systems, Cloud PBX, Conference Calling, Online Meeting.

SAP CRM: Web Channel

ITQlick rating
(3.3/5)

SAP CRM: Web Channel is a growing cloud-based Project Collaboration software, it is designed to support small, medium and large size business. SAP CRM: Web Channel received a rating of 3.3 from ITQlick team. Th...

Categories: Complaint Management, Customer Relationship Management, Help Desk, Team Collaboration, Social CRM.

Compare specifications

Compare features

ReadyTalk: 5 Features

Basic Reports
Chat
Data Import/Export
Online Customer Support
VoIP

SAP CRM: Web Channel: 2 Features

Customer Service
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ReadyTalk
ITQlick rating
4.3/5
Score
83/100
Pricing
2.2/10
License pricing
$12 per user/month
Functionality
13
Compare
SAP CRM:...
ITQlick rating
3.3/5
Score
57/100
Pricing
7.4/10
License pricing
Pricing not available
Functionality
9
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Dropbox
ITQlick rating
4.5/5
Score
99/100
Pricing
2/10
License pricing
$9.99 per month
Functionality
23
Deltek P...
ITQlick rating
4.1/5
Score
91/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.