Shlomi Lavi /
Jun 16, 2022
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Bottom Line: Which is Better - ReadyTalk or SAP CRM: Web Channel?
SAP CRM: Web Channel is more expensive to implement (TCO) than ReadyTalk, and ReadyTalk is rated higher (83/100) than SAP CRM: Web Channel (57/100). ReadyTalk offers users more features (5) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is ReadyTalk!
Looking for the right Team Collaboration solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ReadyTalk Vs. SAP
ReadyTalk: Hosting a webinar shouldn’t be rocket science. Audio and web conferences aren’t brain surgery. And, customer care shouldn’t include a system of beeps and prompts. Technology should be user friendly, reliable and supported by a team of professionals, which is exactly what ReadyTalk delivers.
From small virtual meetings to large webinars, ReadyTalk...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? ReadyTalk or SAP CRM: Web Channel?
The real total cost of ownership (TCO) of Team Collaboration software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ReadyTalk and SAP CRM: Web Channel.
ReadyTalk price starts at $12 per user/month , On a scale between 1 to 10 ReadyTalk is rated 2, which is much lower than the average cost of Team Collaboration software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ReadyTalk is rated 2, which is much lower than the average cost of Team Collaboration software.
Bottom line: SAP CRM: Web Channel is more expensive than ReadyTalk.
Which software includes more/better features?
We've compared ReadyTalk Vs. SAP CRM: Web Channel based on some of the most important and required Team Collaboration features.
ReadyTalk: Basic Reports, Chat, Data Import/Export, Online Customer Support, VoIP.
SAP CRM: Web Channel: Customer Service, Collaboration Center .
Target customer size
ReadyTalk's typical customers include: Small, medium and large size businesses, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.