Compare Really Simples Cloud CRM and CXM Recording - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Really Simples Cloud CRM or CXM Recording?

CXM Recording is more expensive to implement (TCO) than Really Simples Cloud CRM, and Really Simples Cloud CRM is rated higher (85/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than Really Simples Cloud CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Really Simple Systems Vs. CXM

Really Simple Systems : Really Simple Systems Cloud CRM is aimed at small and medium sized organisations or departments of larger organisations who want a simple, easy to use web-based CRM sales, support and marketing system. The hosted CRM model is particularly suitable for companies with multiple locations and people who work remotely or at home. With over 5,000 users R...

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Who is more expensive? Really Simples Cloud CRM or CXM Recording and Quality Monitoring?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Really Simples Cloud CRM and CXM Recording and Quality Monitoring.

Really Simples Cloud CRM price starts at $14 per user/month , On a scale between 1 to 10 Really Simple Systems Cloud CRM is rated 2, which is much lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Really Simples Cloud CRM cost is around the same cost of CXM Recording and Quality Monitoring.

Which software includes more/better features?

We've compared Really Simples Cloud CRM Vs. CXM Recording based on some of the most important and required CRM features.

Really Simples Cloud CRM: Customer Service, Marketing Automation, Sales Automation.

CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Customers of the software mainly include small and medium businesses. Creedenz CXM is best suited for small business and medium business in the healthcare sector.