Compare Reamaze and Balanced Scorecard - Oct 2022

Shlomi LaviShlomi Lavi / Oct 05, 2022

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Bottom Line: Which is Better - Reamaze or Balanced Scorecard?

Balanced Scorecard is more expensive to implement (TCO) than Reamaze, and Balanced Scorecard is rated higher (92/100) than Reamaze (80/100). Balanced Scorecard offers users more features (6) than Reamaze (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Reamaze Vs. MGI Solution

Reamaze: Reamaze is simplified cloud helpdesk for sites and apps. Designed from the ground up to fit the specific needs of agile businesses, Reamaze can be fully integrated and embedded into your site or app for rich and seamless support conversation management via email and social media, Livechat, and knowledge bases. Reamaze is the modern support app made...

MGI Solution: MGI Solutions is a management consulting and custom software development firm specializing in corporate performance management (CPM) solutions. The company was founded byTony Ciotti in 1994 to consult high net worth investors on private equity investments and to consult growth companies on capital formation, corporate financial strategies, merg...

Who is more expensive? Reamaze or Balanced Scorecard?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Reamaze and Balanced Scorecard.

Reamaze price starts at $29 per team member/month , On a scale between 1 to 10 Reamaze is rated 2, which is much lower than the average cost of Help Desk software. Balanced Scorecard price starts at $125 per user/month , When comparing Balanced Scorecard to its competitors, the software is rated 8 - higher than the average Help Desk software cost.

Bottom line: Balanced Scorecard is more expensive than Reamaze.

Which software includes more/better features?

We've compared Reamaze Vs. Balanced Scorecard based on some of the most important and required Help Desk features.

Reamaze: We are still working to collect the list of features for Reamaze.

Balanced Scorecard: Basic Reports, Dashboard, Data Import/Export, Online Customer Support, Data analysis.

Target customer size

Reamaze's typical customers include: Small businesses and start ups, Customers of the software include small and medium businesses from a variety of industries.



Reamaze

ITQlick rating
(4.6/5)

starts at $29 per team member/month

Reamaze is a help desk, live chat, and integrated service software designed to enable businesses to manage customer conversations from multiple storefronts and deliver better customer service.

Categories: Customer Service, Help Desk, Data integration, Workflow Management.

Balanced Scorecard

ITQlick rating
(4.5/5)

starts at $125 per user/month

Balanced Scorecard is a cloud-based and on-premise strategic planning & management system tailored for small size and medium businesses. The software helps organizations to communicate their goals, align their ...

Categories: Budgeting & CPM, Business Intelligence, Dashboards & KPIs, Data analysis, Reporting.

Compare specifications

Compare features

Reamaze: 0 Features

We are working to collect the list of features

Balanced Scorecard: 6 Features

Basic Reports
Dashboard
Data Import/Export
Online Customer Support
Data analysis
Project Collaboration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Reamaze
ITQlick rating
4.6/5
Score
80/100
Pricing
2/10
License pricing
$29 per team member/month
Functionality
5
Compare
Balanced...
ITQlick rating
4.5/5
Score
92/100
Pricing
8/10
License pricing
$125 per user/month
Functionality
16
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.