Compare Relationship Marketing and ShopKeep by Lightspeed - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Relationship Marketing or ShopKeep by Lightspeed?

Relationship Marketing is more expensive to implement (TCO) than ShopKeep by Lightspeed, and ShopKeep by Lightspeed is rated higher (99/100) than Relationship Marketing (62/100). ShopKeep by Lightspeed offers users more features (9) than Relationship Marketing (3). There is a clear winner in this case and it is ShopKeep by Lightspeed!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ephiphony, Inc. Vs. LightSpeed

Ephiphony, Inc.: Epiphany, Inc. is a company that specializes in the development and implementation of creative branding and marketing programs for clients in luxury and philanthropy. We find our bliss in the combination of these two passions, creating strategic initiatives for luxury products and services that target the ultra-affluent consumer and causes that con...

LightSpeed: LightSpeed, a leading technology company that is reinventing the retail experience for iGeneration shoppers, today announced the closing of a US$30 million investment from Accel Partners. We produce the most compelling retail business solution on any platform and help retailers attain their business aspirations. We are seeking out talented profes...

Who is more expensive? Relationship Marketing or ShopKeep POS?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Relationship Marketing and ShopKeep POS.

Relationship Marketing accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Relationship Marketing is rated 6, which is similar to the average cost of Customer Service software. ShopKeep POS price starts at $49 per month , When comparing ShopKeep POS to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.

Bottom line: Relationship Marketing is more expensive than ShopKeep POS.

Which software includes more/better features?

We've compared Relationship Marketing Vs. ShopKeep by Lightspeed based on some of the most important and required Customer Service features.

Relationship Marketing: Data Import/Export, Basic Reports, Online Customer Support.

ShopKeep POS: Bar Code Scanning, Credit Card Processing, Customer Management, Employee Management, Inventory Management.

Target customer size

The software has been used by small and medium businesses as well as large multi-national organizations. The software application is a practical item for services of all dimensions and also a variety of kinds.