Compare Relenta and Hatchbuck - Nov 2022

Shlomi LaviShlomi Lavi / Nov 11, 2022

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Bottom Line: Which is Better - Relenta or Hatchbuck?

Relenta is more expensive to implement (TCO) than Hatchbuck, and Relenta is rated higher (85/100) than Hatchbuck (83/100). Hatchbuck offers users more features (5) than Relenta (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Relenta Vs. Hatchbuck

Relenta: We did :) Our founder, Dmitri Eroshenko, started Relenta as a side project at Clicklab, our sister company. The idea was to take several different types of software that our team used regularly and distill them into one single program. We thought an all-in-one email/CRM/group calendar/mailing list management/task management app might help reduce bu...

Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex inc...

Who is more expensive? Relenta or Hatchbuck?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Relenta and Hatchbuck.

Relenta price starts at $39 per user/month , On a scale between 1 to 10 Relenta is rated 4, which is lower than the average cost of CRM software. Hatchbuck price starts at $29 per month , When comparing Hatchbuck to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Relenta is more expensive than Hatchbuck.

Which software includes more/better features?

We've compared Relenta Vs. Hatchbuck based on some of the most important and required CRM features.

Relenta: Customer Service, Sales Automation, Collaboration Center .

Hatchbuck: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation.

Target customer size

Relenta's typical customers include: Small businesses and start ups, Customers of the software mainly come from small and medium businesses.



Relenta

ITQlick rating
(4.9/5)

starts at $39 per user/month

Relenta is a CRM software that deviates from conventional CRM and uses a system termed customer interaction management (CIM).

Categories: Complaint Management, Customer Relationship Management, Customer Loyalty, Lead Generation.

Hatchbuck

ITQlick rating
(4.4/5)

starts at $29 per month

Hatchbuck is a cloud-based sales and marketing solution that offers an integrated suite of sales automation, email marketing, and marketing automation tools.

Categories: Communications, VoIP, CRM, Casino CRM, Healthcare CRM.

Compare specifications

Compare features

Relenta: 3 Features

Customer Service
Sales Automation
Collaboration Center

Hatchbuck: 5 Features

Campaign Management
Lead Management
Automatic Call Scheduling
Email Marketing
Marketing Automation
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Relenta
ITQlick rating
4.9/5
Score
85/100
Pricing
5/10
License pricing
$39 per user/month
Functionality
13
Compare
Hatchbuck
ITQlick rating
4.4/5
Score
83/100
Pricing
2/10
License pricing
$29 per month
Functionality
23
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.