Compare Relenta and Hootsuite - Nov 2022

Shlomi LaviShlomi Lavi / Nov 11, 2022

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Bottom Line: Which is Better - Relenta or Hootsuite?

Relenta is more expensive to implement (TCO) than Hootsuite, and Hootsuite is rated higher (93/100) than Relenta (85/100). Hootsuite offers users more features (15) than Relenta (3). There is a clear winner in this case and it is Hootsuite!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Relenta Vs. Hootsuite

Relenta: We did :) Our founder, Dmitri Eroshenko, started Relenta as a side project at Clicklab, our sister company. The idea was to take several different types of software that our team used regularly and distill them into one single program. We thought an all-in-one email/CRM/group calendar/mailing list management/task management app might help reduce bu...

Hootsuite: Hootsuite is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard. Launch marketing campaigns, identify and grow audiences, and distribute targeted messages using Hootsuite’s unique social media dashboard. Streamline team workfl...

Who is more expensive? Relenta or Hootsuite?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Relenta and Hootsuite.

Relenta price starts at $39 per user/month , On a scale between 1 to 10 Relenta is rated 4, which is lower than the average cost of CRM software. Hootsuite price starts at $49 per user/month , When comparing Hootsuite to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Relenta is more expensive than Hootsuite.

Which software includes more/better features?

We've compared Relenta Vs. Hootsuite based on some of the most important and required CRM features.

Relenta: Customer Service, Sales Automation, Collaboration Center .

Hootsuite: Blogger Integration, Business Content Sharing, Facebook Integration, Flickr Integration, Foursquare Integration.

Target customer size

Relenta's typical customers include: Small businesses and start ups, Hootsuite is perfect for companies of all shapes and sizes.



Relenta

ITQlick rating
(4.9/5)

starts at $39 per user/month

Relenta is a CRM software that deviates from conventional CRM and uses a system termed customer interaction management (CIM).

Categories: Complaint Management, Customer Relationship Management, Customer Loyalty, Lead Generation.

Hootsuite

ITQlick rating
(4.4/5)

starts at $49 per user/month

Hootsuite is the world’s most widely used social media relationship platform with more than 10 million users, including 744 of the Fortune 1000 companies that trust Hootsuite to manage their social media prog...

Categories: Financial reporting, Data Analysis Tools, Content Management, Customer Loyalty, Team Collaboration.

Compare specifications

Compare features

Relenta: 3 Features

Customer Service
Sales Automation
Collaboration Center

Hootsuite: 15 Features

Blogger Integration
Business Content Sharing
Facebook Integration
Flickr Integration
Foursquare Integration
Global Content Library
Google Plus
Instagram Integration
LinkedIn Integration
Publishing Social Content
Social Analytics
Social Customer Care
Social Promotions
Twitter Integration
WYSIWYG App Builder
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Relenta
ITQlick rating
4.9/5
Score
85/100
Pricing
5/10
License pricing
$39 per user/month
Functionality
13
Compare
Hootsuite
ITQlick rating
4.4/5
Score
93/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.