Compare Relenta and NetSuite CRM - Nov 2022

Shlomi LaviShlomi Lavi / Nov 11, 2022

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Bottom Line: Which is Better - Relenta or NetSuite CRM?

NetSuite CRM is more expensive to implement (TCO) than Relenta, and NetSuite CRM is rated higher (89/100) than Relenta (85/100). NetSuite CRM offers users more features (13) than Relenta (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Relenta Vs. NetSuite

Relenta: We did :) Our founder, Dmitri Eroshenko, started Relenta as a side project at Clicklab, our sister company. The idea was to take several different types of software that our team used regularly and distill them into one single program. We thought an all-in-one email/CRM/group calendar/mailing list management/task management app might help reduce bu...

NetSuite: NetSuite is the world's leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.   More than 12,000 high-growth and midsized companies and divisions of large enterprises...

Who is more expensive? Relenta or NetSuite CRM+?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Relenta and NetSuite CRM+.

Relenta price starts at $39 per user/month , On a scale between 1 to 10 Relenta is rated 4, which is lower than the average cost of CRM software. NetSuite CRM+ price starts at $129 per month , When comparing NetSuite CRM+ to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: NetSuite CRM+ is more expensive than Relenta.

Which software includes more/better features?

We've compared Relenta Vs. NetSuite CRM based on some of the most important and required CRM features.

Relenta: Customer Service, Sales Automation, Collaboration Center .

NetSuite CRM+: Mobile Access, Campaign Dashboard, Case Management, Customer Database, Customer Self Service Portal.

Target customer size

Relenta's typical customers include: Small businesses and start ups, This CRM solution can cater to many businesses.



Relenta

ITQlick rating
(4.9/5)

starts at $39 per user/month

Relenta is a CRM software that deviates from conventional CRM and uses a system termed customer interaction management (CIM).

Categories: Complaint Management, Customer Relationship Management, Customer Loyalty, Lead Generation.

NetSuite CRM

ITQlick rating
(3.9/5)

starts at $129 per month

NetSuite CRM+ software is a cloud-based, complete customer relationship management system that helps businesses to achieve an actual, 360-degree view of their customers. The CRM+ integrates the customer-focused...

Categories: Homebuilder CRM, CRM, Banking CRM, Casino CRM, Customer Relationship Management.

Compare specifications

Compare features

Relenta: 3 Features

Customer Service
Sales Automation
Collaboration Center

NetSuite CRM+: 13 Features

Mobile Access
Campaign Dashboard
Case Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Email Marketing
Knowledge Base
Multi-Channel Marketing
Sales Automation
Sales Forecasting
Social Media Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Relenta
ITQlick rating
4.9/5
Score
85/100
Pricing
5/10
License pricing
$39 per user/month
Functionality
13
Compare
NetSuite...
ITQlick rating
3.9/5
Score
89/100
Pricing
7/10
License pricing
$129 per month
Functionality
28
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.