Compare Relenta and SAP CRM: Web Channel - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - Relenta or SAP CRM: Web Channel?

SAP CRM: Web Channel is more expensive to implement (TCO) than Relenta, and Relenta is rated higher (85/100) than SAP CRM: Web Channel (57/100). Relenta offers users more features (3) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is Relenta!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Relenta Vs. SAP

Relenta: We did :) Our founder, Dmitri Eroshenko, started Relenta as a side project at Clicklab, our sister company. The idea was to take several different types of software that our team used regularly and distill them into one single program. We thought an all-in-one email/CRM/group calendar/mailing list management/task management app might help reduce bu...

SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...

Who is more expensive? Relenta or SAP CRM: Web Channel?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Relenta and SAP CRM: Web Channel.

Relenta price starts at $39 per user/month , On a scale between 1 to 10 Relenta is rated 4, which is lower than the average cost of CRM software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Relenta is rated 4, which is lower than the average cost of CRM software.

Bottom line: SAP CRM: Web Channel is more expensive than Relenta.

Which software includes more/better features?

We've compared Relenta Vs. SAP CRM: Web Channel based on some of the most important and required CRM features.

Relenta: Customer Service, Sales Automation, Collaboration Center .

SAP CRM: Web Channel: Customer Service, Collaboration Center .

Target customer size

Relenta's typical customers include: Small businesses and start ups, and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.