Compare Remedy 9 and Remedy 9 - Mar 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Remedy 9 or Remedy 9?

Remedy 9 is more expensive to implement (TCO) than Remedy 9, and Remedy 9 is rated with the same score (77/100) as Remedy 9 (77/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BMC Software Vs. BMC Software

BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...

BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...

Who is more expensive? Remedy 9 or Remedy 9?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Remedy 9 and Remedy 9.

Remedy 9 accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Remedy 9 is rated 6, which is similar to the average cost of Help Desk software. Remedy 9 accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Remedy 9 is rated 6, which is similar to the average cost of Help Desk software.

Bottom line: Remedy 9 cost is around the same cost of Remedy 9.

Which software includes more/better features?

We've compared Remedy 9 Vs. Remedy 9 based on some of the most important and required Help Desk features.

Remedy 9: We are still working to collect the list of features for Remedy 9.

Remedy 9: We are still working to collect the list of features for Remedy 9.

Target customer size

BMC’s Remedy 9 is designed to be used for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and ITSM. BMC’s Remedy 9 is designed to be used for small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and ITSM.