Compare Remedy Action Request and Remedy Action Request - May 2022

Shlomi LaviShlomi Lavi / May 09, 2022

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Bottom Line: Which is Better - Remedy Action Request or Remedy Action Request?

Remedy Action Request is more expensive to implement (TCO) than Remedy Action Request, and Remedy Action Request is rated with the same score (70/100) as Remedy Action Request (70/100). Both tools offer the same amount of features.

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

BMC Software Vs. BMC Software

BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...

BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...

Who is more expensive? Remedy Action Request or Remedy Action Request System?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Remedy Action Request and Remedy Action Request System.

Remedy Action Request price starts at $149 per user/month , On a scale between 1 to 10 Remedy Action Request System is rated 6, which is similar to the average cost of Help Desk software. Remedy Action Request System price starts at $149 per user/month , When comparing Remedy Action Request System to its competitors, the software is rated 6 - similar to the average Help Desk software cost.

Bottom line: Remedy Action Request cost is around the same cost of Remedy Action Request System.

Which software includes more/better features?

We've compared Remedy Action Request Vs. Remedy Action Request based on some of the most important and required Help Desk features.

Remedy Action Request: Asset Management, Knowledge Base/FAQ, Mobile Integration.

Remedy Action Request System: Asset Management, Knowledge Base/FAQ, Mobile Integration.

Target customer size

Remedy Action Request's typical customers include: Medium and large size businesses, and Remedy Action Request System's target customer size include: Medium and large size businesses.

Remedy Action Request

ITQlick rating
(4.2/5)

starts at $149 per user/month

Remedy Action Request System is a growing cloud-based Help Desk software, it is designed to support medium and large size business. Remedy Action Request System received a rating of 4.2 from ITQlick team. The s...

Categories: Help Desk.

Remedy Action Request

ITQlick rating
(4.2/5)

starts at $149 per user/month

Remedy Action Request System is a growing cloud-based Help Desk software, it is designed to support medium and large size business. Remedy Action Request System received a rating of 4.2 from ITQlick team. The s...

Categories: Help Desk.

Compare specifications

Compare features

Remedy Action Request: 3 Features

Asset Management
Knowledge Base/FAQ
Mobile Integration

Remedy Action Request System: 3 Features

Asset Management
Knowledge Base/FAQ
Mobile Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Remedy A...
ITQlick rating
4.2/5
Score
70/100
Pricing
6.6/10
License pricing
$149 per user/month
Functionality
4
Compare
Remedy A...
ITQlick rating
4.2/5
Score
70/100
Pricing
6.6/10
License pricing
$149 per user/month
Functionality
4
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.