Shlomi Lavi /
May 09, 2022
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Bottom Line: Which is Better - Remedy Action Request or Remedy Action Request?
Remedy Action Request is more expensive to implement (TCO) than Remedy Action Request, and Remedy Action Request is rated with the same score (70/100) as Remedy Action Request (70/100). Both tools offer the same amount of features.
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
BMC Software Vs. BMC Software
BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...
BMC Software: Tens of thousands of IT organizations around the world -- from small and mid-market businesses to the Global 100 -- rely on BMC Software (NASDAQ: BMC) to manage their business services and applications across distributed, mainframe, virtual and cloud environments. BMC helps customers cut costs, reduce risk and achieve business objectives with the b...
Who is more expensive? Remedy Action Request or Remedy Action Request System?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Remedy Action Request and Remedy Action Request System.
Remedy Action Request price starts at $149 per user/month , On a scale between 1 to 10 Remedy Action Request System is rated 6, which is similar to the average cost of Help Desk software. Remedy Action Request System price starts at $149 per user/month , When comparing Remedy Action Request System to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Remedy Action Request cost is around the same cost of Remedy Action Request System.
Which software includes more/better features?
We've compared Remedy Action Request Vs. Remedy Action Request based on some of the most important and required Help Desk features.
Remedy Action Request: Asset Management, Knowledge Base/FAQ, Mobile Integration.
Remedy Action Request System: Asset Management, Knowledge Base/FAQ, Mobile Integration.
Target customer size
Remedy Action Request's typical customers include: Medium and large size businesses, and Remedy Action Request System's target customer size include: Medium and large size businesses.