Shlomi Lavi /
Sep 27, 2023
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Bottom Line: Which is Better - Remote Utilities or ConnectWise ScreenConnect?
Remote Utilities is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than Remote Utilities (62/100). ConnectWise ScreenConnect offers users more features (5) than Remote Utilities (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Remote Utilities Pty (Cy) Ltd Vs. ConnectWise
Remote Utilities Pty (Cy) Ltd: Remote Utilities Pty (Cy) Ltd, founded in 2009, specializes in developing remote access software for system administrators and helpdesk companies. Remote Utilities (RUT), its flagship product, is a lightning-fast remote control program for secure access to remote workstations and servers.
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
Who is more expensive? Remote Utilities or ConnectWise Control?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Remote Utilities and ConnectWise Control.
Remote Utilities price starts at $29 per license , On a scale between 1 to 10 Remote Utilities is rated 4, which is lower than the average cost of Remote Support software. ConnectWise Control price starts at $27 per user/month , When comparing ConnectWise Control to its competitors, the software is rated 2 - much lower than the average Remote Support software cost.
Bottom line: Remote Utilities is more expensive than ConnectWise Control.
Which software includes more/better features?
We've compared Remote Utilities Vs. ConnectWise ScreenConnect based on some of the most important and required Remote Support features.
Remote Utilities: Data Import/Export, Basic Reports, Online Customer Support.
ConnectWise Control: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
Target customer size
Remote Utilities's typical customers include: Small, medium and large size businesses, and ConnectWise Control's target customer size include: Small, medium and large size businesses.