Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - Reputation Engagement Suite or Salesforce CRM?
Reputation Engagement Suite is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Reputation Engagement Suite (78/100). Salesforce CRM offers users more features (21) than Reputation Engagement Suite (1). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Friendemic Vs. Salesforce.com
Friendemic: Friendemic provides social media and online reputation engagement services for hundreds of clients across the globe. We're fluent in hashtags, put the contagious in viral, and set the standard for social ROI. Our spirit animal is a well-dressed rabbit on fat powder skis. We like the color blue. No, yellow. You'd let us date your sister.
Friendem...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Reputation Engagement Suite or Salesforce?
The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Reputation Engagement Suite and Salesforce.
Reputation Engagement Suite price starts at $50 per user/month , On a scale between 1 to 10 Reputation Engagement Suite is rated 2, which is much lower than the average cost of Reputation Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Reputation Management software cost.
Bottom line: Reputation Engagement Suite cost is around the same cost of Salesforce.
Which software includes more/better features?
We've compared Reputation Engagement Suite Vs. Salesforce CRM based on some of the most important and required Reputation Management features.
Reputation Engagement Suite: Social Media Metrics.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Reputation Engagement Suite's typical customers include: SMBs, Salesforce is optimal for people as well as companies.